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Netiquette Rules – 10 Best Rules for Email Etiquette

Netiquette, or e-mail etiquette, is one of the ways we use the Internet. Cyberspace has its own culture, and has developed its own rules. Without knowing netiquette, you can make some social mistakes, or offend someone unintentionally.

The rules of Netiquette are based on common sense and respect, but since email is so fast, we often forget that we still use a form of written communication.

Netiquette or e-mail etiquette 10 best rules are:

1. Imagine your message on a billboard. Everything you send can be forwarded, saved and printed by people it was never intended for. Never post anything that will reflect poorly on you or anyone else.

2. Remember that company emails are company property. Emails sent from your workplace can be monitored by people other than the sender and the reader, and are technically company property.

3. Avoid offensive comments. Anything obscene, libelous, offensive or racist does not belong in a company email, even as a joke.

4. Keep your message Cool. Email messages can be easily misinterpreted because we don’t have the tone of voice or body language to give more clues. Using multiple points of explanation, emoticons and words in all capital letters can be interpreted as emotional language.

5. Beware of redirect messages. If you are not sure that the original sender wants to forward the message, do not forward it.

6. Don’t expect an answer right away. Email messages can be sent quickly, but your recipient may not read them immediately.

7. Do not sacrifice accuracy for efficiency. Don’t send sloppy, unedited emails. Experts say that for every grammar error in an email, there are an average of three spelling mistakes. While the odd spelling mistake is overlooked, when your readers have to break communication to decipher a word or message, at best, you’ll look sloppy, if not illiterate. At worst, they might stop reading.

8. Include the message thread. Keep the original message for a record of your conversation. However, when you send a new message to the same person, start a new thread with a new subject line.

9. Do not write in all CAPS. It is perceived as URRI. However, do not write only with lowercase letters, as this is perceived as your laziness, because it makes it more difficult to read.

10. Write clear, organized messages with a subject line that gives enough information for the reader to record and find later.

I invite you to use these netiquette rules and tips when sending email.

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